FREQUENTLY ASKED QUESTIONS

Yes, however, results vary from person to person.
There are customers who have had results in as little as a week, while others may see results in 10 days.

Yes we know you are eager to feel your beautiful skin, again, results vary per person.
We advise that you should be consistent with the product for 30 days before seeing results.
Consistency is the best regimen!

Yes, our products work for all skin types.

We have received positive reviews from our customers with alopecia with results from using our products but we would always advise you to consult your doctor before application.

Yes, our products are safe and made with 100% natural ingredients and plant oil with no fragrances.
Our baby black soap formula is safe and gentle to use on newborns. We do recommend you use your own discretion.

Currently, we only ship to the United States and Canada. For Canadian residents, please note that customs fees are not included and are not covered by Kol Zxiya and its entities.

Shipping costs vary depending on your address and your order. You will have the opportunity to review shipping costs at the time of purchase.

Yes, we offer discounts and sales at selected times.

We are happy to inform you that we take pride in our work and ourselves in helping people reach their optimum goal of flawless skin.
Our products are made with natural ingredients and fragrances.

Our famous black soap body wash and body polish

We accept debit and credit card payments only at this time.

Please allow 7-10 business days for processing after payment (it may be sooner than the days suggested).
Packages are shipped only on weekdays with one of the couriers depending on your location
***PLEASE NOTE: BUSINESS DAYS DO NOT INCLUDE HOLIDAYS AND WEEKENDS.

Currently, we ship all of our domestic orders with USPS.

After your order has been shipped, it can take anywhere from 3-5 business days to receive.

We do offer free shipping on Domestic Orders for $125 and up. Sales not included.

Yes, you will receive tracking information once your order is no more in the processing category. Most customers receive their tracking information sooner.

Kol Zxiya Beauty Brand has been in business for 4 years.

Thank you for trusting us with your body and hair care. Most especially, thank you for your patronage. Unfortunately due to the nature and processing of our natural care products, We do not accept returns or exchanges. No cancellations or changes can be made to your order after the order has been placed.